What personal data we collect and why we collect it
We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. We only collect information about you if we have a reason to do so.
This may include personal data, such as name, email address, personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookies.
Personal data is not just created by a user’s interactions with this website. Personal data is also generated from technical processes such as contact forms, comments, cookies, analytics, and third party embeds.
Who we share your data with
This website may utilize plugins which handle transactional data, IE: payment processors and shipping calculators. In such cases, some or all of your personal data may be shared.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we may retain order information for ten (10) years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store the content of comments or reviews, if you choose to leave them.
Comments/Reviews
Comments and Reviews ask for personal data such as name and email address. This data allows us to reconcile the data against existing orders, and aid in elimination of fake submissions.
How we protect your data
The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security..
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
Payments
We accept payments through various providers. When processing payments, some of your data will be passed to the respective provider, including information required to process or support the payment, such as the purchase total and billing information. Personal Data details, such as card number, is neither stored nor retained by us.
Please see the chosen payment service provider’s Privacy Policy for more details.